DISCRIMINATION IS AGAINST THE LAW
Orthopedic & Sports Medicine Center (“OSM”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. OSM does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
OSM provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters OSM provides free language services to people whose primary language is not English. If you need these services, contact OSM’s Compliance Officer.
- Name: Lisa Loftus
- Mailing Address:
2241 Peggy Ln #A,
Garland, TX 75042 - Telephone number: (972) 276-0536
- Fax: (972) 276-6037
- Email:
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If you believe that OSM has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with OSM’s Compliance Officer. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, OSM’s Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
